Autopilot Selling

Run Your Email & SMS Marketing on Autopilot, make money while focusing on other aspects of your business.
Set it up once and earn forever

Autopilot selling

What is Autopilot Selling?

Autopilot Selling is an automated  service that helps you drive sales and customer loyalty by sending automated messages via e-mail and SMS. It comes with a set of pre-built campaigns that target your clients, based on their purchasing history.
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How does it work?

Once you activate the Autopilot service, you can customize and enable your campaigns. As long as Autopilot is active, it segments your clients based on their last order date and total number of orders. That’s how it knows who your most recent clients are, who ordered most often, and who is slipping away.
Every day, Autopilot watches over the client segments and delivers the appropriate messages:
  1. It sends the “Encourage second order” campaign 7 days after a client placed the first order.
  2. It sends the “Cart abandonment” campaign after 1-2 hours when an order has been started and not completed.
  3. It monitors the clients’ last order date and starts the “Re-engagement” campaign when the client starts slipping away.

Autopilot campaigns available

There are 3 Autopilot campaigns available now

1. Encourage second order

The key to building customer loyalty is turning your one-time buyers into repeat clients, as fast as you can.

  • Recipients: Clients that have recently placed their first online order
  • Message type: e-mail and/or SMS
  • Timing: 7 days after the first order is placed

2. Re-engage clients

Getting new clients and fostering loyalty is hard work. It’s far less expensive to identify those that are slipping away and send them targeted offers to order again.

  • Recipients: Clients that did not order in a while*
  • Message type: series of e-mails and/or SMS
  • Timing: The campaign starts as soon as the client is identified as slipping away. The campaign stops as soon as the client orders again.

*The order frequency of your regular clients varies throughout the year due to seasonality or other events (like the pandemic we’re facing now). That’s why we use the segmentation technique to identify the “clients at risk”. We look at all your clients that placed orders within the past 6 months. From this list, those 60% that have ordered the least recently are the ones targeted by this campaign.

3. Cart abandonment

Recover some of the lost sales by reminding your clients to come back and complete their unfinished orders. 

  • Recipients: Clients that started an order and didn’t finalize it
  • Message type: e-mail and/or SMS
  • Timing: 1-2 hours after starting an order

Please note that when we send these campaigns, we don’t always use both e-mail and SMS. We might send only one or another, depending on the clients’ response (orders generated and unsubscribe rate).


How much does Autopilot cost?

We charge a 10% conversion fee on the total value of each order that was placed as a result of the Autopilot program, regardless if you will accept, reject, or miss the order.

The orders that you generate organically, or as a result of other marketing efforts are not subject to such a 10% commission charge.

So, what does “as a result of the Autopilot program” mean?

It means:

  • orders placed directly after clicking on the buy link of an Autopilot message or
  • orders placed within a 24h window after clicking on the buy link of an Autopilot message (no matter from which link).


If you are an existing customer, please login to your account to order this addon. Or simply submit a support ticket to request us to do it for you.

If you are not yet a customer, then simply sign up first and select this addon during the signup process.